All Systems Operational

Account Settings (Password Management) Operational
All Systems Maintenance Operational
Campus Internet Operational
Canvas LMS Operational
Computer Labs Operational
Email Operational
ITS Ticketing System Operational
License Server Operational
myHumboldt Operational
Nolij Operational
OBI Operational
Pay-for-Print Operational
Phone Services Operational
Single Sign-On Operational
Software Center - Windows Operational
PeopleSoft Finance Operational
PeopleSoft Campus Solutions AND PeopleSoft HR systems Operational
Faculty Center/Student Center/PeopleSoft Campus Solutions Operational
HR Center/PeopleSoft Human Resources Operational
VLab Operational
VLinux Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Jamf Pro Cloud Maintenance Sep 11, 2026 21:00 - Sep 12, 2026 01:00 PDT

Self Service for Mac, iPad, and iPhone devices will be unavailable from 9:00 p.m. on Friday, September 11, 2026 through 1:00 a.m. on Saturday, September 12, 2026. During this maintenance window, Jamf Support will upgrade our Jamf Cloud environment to version 11.32.0.
Posted on Sep 10, 2026 - 08:04 PDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Wolfram App (Mathematica) Authentication Issues
Resolved - An out of band remediation has been deployed to all stationary labs, grad labs, and vLab that directs Wolfram App (Mathematica) clients to a network license manager hosted on campus for product activations.

Once the remediation has been applied to a given lab computer, members of the campus community will no longer be required to activate the Wolfram App via SSO.

SSO activation will still be required for off-campus use outside of vLab.

According to support.wolfram.com, product activation for SSO licenses has been restored as of 11AM PDT today.
Sep 9, 17:20 PDT
Update - We are continuing to monitor for any further issues.
Sep 9, 17:08 PDT
Update - We just received the following update from Wolfram:

"We deeply regret that the Wolfram Cloud and related services remain unavailable at this time. We take our responsibility to you very seriously and recognize how much you depend on the continuity of these services.

Product activation is fully operational, as is activation for both SSO and non-SSO licenses.

We are very sorry for the disruption to the Wolfram Cloud. We are working around the clock to restore this service. We don't yet have an exact resolution time, but we will post regular updates on support.wolfram.com.

We greatly appreciate your continued patience and understanding.

Andre Kuzniarek
Executive Director & Chief of Operations, Wolfram"
Sep 8, 17:00 PDT
Monitoring - We have confirmed that Wolfram App (Mathematica) activation through SSO is now working successfully on multiple campus lab computers.

Wolfram has not yet officially confirmed that the underlying service issue is resolved, so we will continue monitoring the service. Members of the campus community who have encountered an activation error should try again now.

If the issue persists, Wolfram recommends contacting its Customer Support team by chat or web form:

https://www.wolfram.com/support/contact
Sep 4, 10:37 PDT
Investigating - There's an issue with Wolfram App (Mathematica) authentication. A Wolfram representative confirmed the issue is on their end and they expect the issue to be resolved soon. In the meantime, access to Mathematica is unavailable.
Sep 3, 09:12 PDT

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Intermittent Google Drive and Docs Issues on Eduroam
Resolved - We have implemented a fix for the intermittent issues affecting Google Drive and Google Docs while connected to Eduroam. Services are now operating normally.

We are continuing to work with our vendor to determine the underlying cause of the issue and help prevent it from happening again.

If you are still experiencing issues, please contact the Help Desk at help@humboldt.edu or 707-826-4357.

We appreciate your patience while we worked to resolve this issue.
Sep 4, 13:20 PDT
Identified - We have identified the cause of the intermittent issues affecting Google Drive and Google Docs while connected to Eduroam.

We have contacted our vendor and opened a support case with them to assist in resolving the issue. We are continuing to work toward a resolution and will provide additional updates as more information becomes available.
Sep 4, 10:17 PDT
Investigating - We are currently investigating reports of intermittent issues accessing Google Drive and Google Docs while connected to the Eduroam wireless network.

Folks may experience slow loading, connection errors, or difficulty opening and saving files in Google Drive and Docs.

ITS is investigating the issue and working to identify the cause. We will provide additional updates as more information becomes available.
Sep 3, 15:52 PDT

Sep 3, 2026

Sep 2, 2026

Campus Solutions (Student Center and Faculty Center) and Human Resource Peoplesoft systems going down for Maintenance tonight (9/2/26) 6-10pm
Resolved - All systems are back and working.
Sep 2, 21:08 PDT
Identified - From 6-10pm tonight we will be installing MP32 and MP32.01 into Campus Solutions and bouncing the Human Resources servers.
Sep 2, 08:48 PDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Jamf Pro Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 21:00 PDT
Scheduled - Self Service for Mac, iPad, and iPhone devices will be unavailable from 9:00 p.m. on Friday, August 28, 2026 through 1:00 a.m. on Saturday, August 29, 2026. During this maintenance window, Jamf Support will be performing upgrades to our Jamf Cloud environment.
Aug 28, 07:44 PDT

Aug 28, 2026

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